Support

How can we help?

Questions, feedback or a problem with ListPlayer? Take a look at the frequently asked questions first – or write to us directly, we're happy to help.

Frequently asked questions

The most important answers about ListPlayer.

My playlists aren't showing up – why?

ListPlayer needs access to your music library to display your playlists. Open the iOS Settings → ListPlayer and make sure "Media & Apple Music" is enabled. Only playlists that exist in your library are shown.

Do I need an Apple Music subscription?

ListPlayer plays the contents of your Apple Music library. Tracks from the Apple Music catalog require an active subscription; your own, locally synced music can be played without a subscription.

How do I sort the tracks of a playlist?

Open a playlist and tap "Sort" in the top right. You can choose between "Newest first", A–Z, Z–A, "Most played", "Reverse" and "Restore sort order" – the latter gives you the order of the Music app.

How do I play music via AirPlay or a speaker?

In the player you'll find the AirPlay icon. Tap it and choose your output device – such as Apple TV, a speaker or headphones.

Why doesn't the timer stop exactly after 30 minutes?

Because it ends with the track that is playing at the target time – the music should not be cut off mid-chorus. That is why the app tells you up front when exactly it will stop and which track it will end with.

The timer disappeared after I turned on repeat.

The two don't go together: with repeat on, playback never ends and the timer would never get its turn. ListPlayer therefore switches it off and tells you so with the notice "Timer off — repeat is on".

I started something else in the Music app and now the timer is gone.

ListPlayer controls the same queue as the Music app. If that queue is replaced from outside, the timer can no longer take effect. The next time you open the app, it points out that the sleep timer could not finish.

Does the timer keep running when I close the app?

Yes. It doesn't need the app – the music runs out even when you closed ListPlayer long ago.

Is my data collected?

No. ListPlayer contains no ads, no tracking and no analytics. Access to your library happens locally on the device only. Learn more in our privacy policy.

Does ListPlayer cost anything?

No. ListPlayer is completely free – no in-app purchases and no subscription.

No matching answer? Write to us at apple@amelus.de or use the form below.

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